Return Policy
Eligibility
• Returns accepted for defective, wrong, or damaged items within 30 days of receipt.
Non-Returnable Items
• Final sale, custom-made, and perishable items cannot be returned.
Item Condition
• Items must be unused, in original condition, and packaging.
How to Return
• Contact us at Roxiebloom13@gmail.com to start a return. Follow provided instructions.
Return Shipping Costs
• Customers pay return shipping unless the item is defective or incorrect. Prepaid labels provided for those cases.
Refunds
• Refunds to original payment method or store credit. Processing takes 5-7 business days after receiving the return.
Exchanges
• No direct exchanges. Return the item for a refund and place a new order if needed.
Special Circumstances
• Extended return period during holidays. Check our website for details.